Banmoco News As It Happens

More than 80% of online firms operating in the UK are critical of the country’s primary postal service, Royal Mail.

Specifically, they have accused the service of holding back the development of many businesses and now claim that they want to postal operator to dramatically improve the standard of its services across a number of fields such as notifying customers what time deliveries will made and better weekend services than at present. For the survey, more than 600 online shops were asked by eBay to give their thoughts on the matter.

As well as the aforementioned topics, more flexibility for deliveries to be made later in the day, longer opening hours at local post offices and collection slots for evening collections were also suggested.

Speaking to the press, a spokesman for eBay confirmed that his organisation had been forced to conduct the survey following a damning indictment of the controversial Royal Mail’s services and the fact that it was revealed by a Google UK survey that internet retail contribute £100bn to the UK’s economy. While the Government has pledged that it will be come more committed to keeping tabs on Royal Mail, criticism of the services might possibly help to shift debates around how the company needs to step up to the plate an support UK businesses in a better fashion.

In other news related to retail, it is expected that a whopping £17.4bn will be spent in this year’s fourth quarter, which is up from the £15bn that was generated last year, as Britons rush to get Christmas presents and have more disposable income than before.